This Shipping Policy outlines the shipping methods, processing times, and delivery terms for all orders placed on www.aptechka.store. This website and its logistics operations are managed exclusively by BALTO EXPRESS LLC (the “Company,” “we,” “us,” or “our”).
We are dedicated to providing secure, efficient, and reliable delivery of your health products. By completing a purchase on our Site, you agree to the terms and timelines specified below.
1. MAXIMUM ORDER PROCESSING & HANDLING TIME
- Strict Handling Limit: To ensure the fastest possible service, all orders are processed, packed, and dispatched within a maximum of 24 hours, provided the order is received on a standard business day.
- Cut-Off Time: Orders placed on weekends, official postal holidays, or after 1:00 PM EST on business days will begin processing immediately, with dispatch guaranteed within the next 24 business hours.
- Fulfillment Operations: Our general fulfillment and shipping hours are Monday through Friday, 9:00 AM to 5:00 PM EST, excluding United States Federal and National Holidays.
2. DOMESTIC SHIPPING (UNITED STATES)
We are proud to offer fast and accessible shipping options across the nation:
- 100% Free Shipping: All orders shipped to any state within the United States are delivered completely free of charge. No minimum purchase or subtotal is required to qualify for this offer.
- Primary Carrier (USPS Ground Advantage): Free domestic orders are dispatched exclusively via USPS Ground Advantage and typically deliver within 2 to 5 business days (excluding the day of dispatch).
- Expedited Shipping (USPS Priority Mail): If you require fast-track delivery, you may upgrade to USPS Priority Mail at checkout for an additional dynamic fee. Priority Mail is typically completed within 1 to 3 business days (excluding the day of dispatch).
3. INTERNATIONAL SHIPPING & CUSTOMS REGULATIONS
We ship to over 40 countries worldwide using trusted global carriers, including USPS, UPS, and FedEx.
Eligible Destinations: Australia, Canada, Mexico, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Germany, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates, and the United Kingdom.
- Customs Duties and Taxes: All customs clearance fees, import duties, local taxes, and brokerage fees are the sole responsibility of the customer. We highly recommend reviewing your country’s specific pharmaceutical and supplement import regulations before completing your order.
- Customs Seizures: In accordance with our Return & Refund Policy, BALTO EXPRESS LLC is not liable for international shipments that are delayed, opened, confiscated, or destroyed by local border protection or health authorities.
4. HOLIDAY SCHEDULE & CARRIER DELAYS
Fulfillment and transit times may be extended during U.S. Postal Service (USPS) holidays. No mail or packages will be dispatched or delivered on the following national days:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Disclaimer: Delivery timeframes are estimates provided directly by the carriers. Shipping delays caused by carrier disruptions, severe weather, or peak holiday volumes are beyond our direct operational control.
5. TRACKING YOUR SHIPMENT
As soon as your package is handed over to the courier, our system will automatically transmit an official shipment confirmation email containing a unique Tracking Number. You can monitor the real-time status of your package directly via the carrier’s tracking portal or your user account dashboard.
6. CONTACT & CORPORATE INFORMATION
If your country is not listed for delivery, or if you require immediate assistance regarding a delayed package, please contact our logistics compliance team:
BALTO EXPRESS LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702, USA
Email: [email protected]
Phone: +1 727 4569739
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702, USA
Email: [email protected]
Phone: +1 727 4569739