Frequently Asked Questions
FAQ
Simply browse our product catalog, add items to your cart, and follow the instructions at checkout. Once your order is placed, you will receive a confirmation via email.
We accept major credit and debit cards, as well as other secure payment methods available at checkout. Unfortunately, we do not offer cash on delivery.
If you need to modify or cancel your order, contact us as soon as possible. If your order hasn’t been processed or shipped, we will accommodate your request.
No, there is no minimum order amount. You can order as many or as few items as you like.
Yes, once your order is confirmed, you will receive an invoice via email containing all the details of your purchase.
Shipping times vary based on location and selected shipping method. Typically, orders are delivered within 3-7 business days. Tracking information will be provided once your order ships.
Yes, we ship internationally. Delivery times and costs vary depending on your country. Please be aware that customs fees or additional taxes may apply.
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your shipment through the carrier’s website.
If you experience any delays or your package seems to be lost, contact us, and we will investigate the issue with the carrier.
You can return unopened and unused items within 14 days of delivery for a refund. Items must be in their original packaging. Some exclusions may apply, such as for health-related products.
To initiate a return, contact us with your order details. We will provide you with instructions on how to return the item.
Refunds are processed within 5-7 business days after we receive the returned item in its original condition. Refunds will be credited to your original method of payment.
We strive to keep our stock updated. If a product is out of stock, it will be marked accordingly, and you will be unable to add it to your cart.
If a product is out of stock, you can contact us, and we’ll notify you when it becomes available again.
You can reach us via WhatsApp, phone, or social media for quick responses. We’re here to help with any questions or concerns.
If your question isn’t answered here, feel free to reach out to us directly. We’ll be happy to assist you with any inquiries.