Contact us
Aptechka Store
Customer Support Center
Have a question about your order, shipping, or billing? Our domestic customer support team is here to help.
- Toll-Free Phone: +1 (888) 513-4127 (Mon-Fri, 9:00 AM – 5:00 PM EST)
- Email Support: [email protected]
Customer Service Guarantee: We review and attend to all customer service, billing, and support requests within 2 working days.
BALTO EXPRESS LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
To place an order, select your items on our website and add them to your cart. Then proceed to checkout, follow the instructions, and choose your preferred payment and delivery options.
We accept major credit and debit cards. You can find all available payment options during the checkout process.
Once your order is shipped, we will send you a tracking number via email. Use this number to track your shipment on the carrier’s website.
Due to the healthcare nature of our products, all sales are final. Returns or refunds are only authorized if the item arrives damaged or incorrect. Please review our full Return & Refund Policy for details.